Customer Support
Create fast, efficient and personalized support experiences to serve customers better and drive retention
Plug AI into support operations to change the way your team works. Use AI to enable faster, smarter and scalable customer support, leading to improved customer experiences and operational efficiency.
Automated Chat
Provide instant, human-like responses to customer inquiries, ensuring 24/7 availability and quick issue resolution, handling routine questions, freeing human agents to focus on complex tasks.
Virtual Assistant
Offer personalized, brand-consistent solutions and responses in real time based on past interactions and transactions to enhance experience and improve customer satisfaction.
Sentiment Analysis
Analyze customer feedback to gauge emotions, allowing support teams to adjust responses in real-time, delivering more empathetic and personalized experiences.
Predictive Personalization
Analyze past interactions and preferences to anticipate customer needs, enabling proactive support, and resolving concerns early, fostering trust and loyalty through personalized service.
Make AI work at work
Learn how Shieldbase AI can accelerate AI adoption with your own data.
