AI-Powered Customer Support
AI untuk Sokongan Pelanggan
Rapu pelanggan dengan resolusi segera dan tepat.
Deflektkan tiket dan kurangkan masa penyelesaian dengan ejen AI yang memahami produk dan pelanggan anda.
Key Features
Built for support teams
24/7 AI Support
Provide instant support with AI-powered chatbots and assistants.
- 24/7 availability
- Instant responses
- Multi-language
- Seamless escalation
Ticket Intelligence
Auto-categorize, prioritize, and route support tickets with AI.
- Auto-categorization
- Priority routing
- Sentiment analysis
- SLA tracking
Knowledge Base
Build intelligent knowledge bases that provide instant answers.
- Self-service
- Auto-suggestions
- Search optimization
- Usage analytics
Agent Assistance
Help agents resolve issues faster with AI-powered recommendations.
- Answer suggestions
- Case history
- Product knowledge
- Best practices
Use Cases
Proven applications
AI Chatbot
Provide instant answers to common questions 24/7
Ticket Routing
Automatically route tickets to the right team
Self-Service Portal
Enable customers to find answers themselves
Agent Productivity
Help agents resolve issues faster with AI
DIPAPARKAN DALAM
