AI-Powered IT Operations

AI untuk IT

Modernisasi helpdesk dan rationalkan operasi IT.
Kurangkan volum tiket dan tingkatkan keandalan sistem dengan sokongan IT dan automasi yang didorong AI.

ShieldBase Platform

Key Features

Built for IT teams

IT Help Desk

Provide instant IT support with AI-powered assistants.

  • 24/7 support
  • Instant answers
  • Ticket automation
  • Self-service

System Monitoring

Detect and resolve IT issues proactively with AI.

  • Anomaly detection
  • Predictive maintenance
  • Auto-remediation
  • Alert reduction

Asset Management

Track and optimize IT assets with AI-powered insights.

  • Asset tracking
  • Usage optimization
  • License management
  • Cost reduction

Security Operations

Enhance security with AI-powered threat detection and response.

  • Threat detection
  • Incident response
  • Vulnerability scanning
  • Compliance monitoring

Use Cases

Proven applications

IT Help Desk

Resolve IT issues faster with AI assistance

System Monitoring

Detect and prevent IT problems proactively

User Onboarding

Automate account setup and access provisioning

Security Monitoring

Identify and respond to security threats with AI

Mulakan Perbualan AI

Let's get you started

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DIPAPARKAN DALAM

TechinAsia
BFM
e27
Activant Capital
krAsia
AI untuk IT - AI-Powered IT Operations | Shieldbase