Key Features
Built for support teams
24/7 AI Support
Provide instant support with AI-powered chatbots and assistants.
- 24/7 availability
- Instant responses
- Multi-language
- Seamless escalation
Ticket Intelligence
Auto-categorize, prioritize, and route support tickets with AI.
- Auto-categorization
- Priority routing
- Sentiment analysis
- SLA tracking
Knowledge Base
Build intelligent knowledge bases that provide instant answers.
- Self-service
- Auto-suggestions
- Search optimization
- Usage analytics
Agent Assistance
Help agents resolve issues faster with AI-powered recommendations.
- Answer suggestions
- Case history
- Product knowledge
- Best practices
Use Cases
Proven applications
AI Chatbot
Provide instant answers to common questions 24/7
Ticket Routing
Automatically route tickets to the right team
Self-Service Portal
Enable customers to find answers themselves
Agent Productivity
Help agents resolve issues faster with AI
精选于
